How do I change my direct debit mandate?

You can edit your direct debit in the app. Open the NuWealth app, tap 'Account', and then tap 'Auto Deposits'. Here, you can freeze your Auto Deposits, change your payment date, or cancel your direct debit.

Money collected for your Direct Debit is held in a secure client segregated monies account with one of GoCardless’ partner banks, and is protected by the Direct Debit Guarantee and are held fully in accordance with safeguarding provisions. After collection, funds are held for 2 working days before being transferred to your bank account. Direct Debit payments are not made on weekends or bank holidays. If your payment date falls on one of these days, it will be processed on the next working day.