Support

Frequently Asked Questions

Are NuWealth's notice accounts free?

Are there any restrictions on how often I can trade with a Standard GIA, ISA or Junior ISA (JISA)?

Can I cancel an order?

Can I cancel my notice if I change my mind?

Can I change the withdrawal amount after I’ve given notice?

Can I continue to deposit funds after giving notice on my notice account?

Can I earn cashback on all trades I make with NuWealth?

Can I have a NuWealth account if I don’t have a National Insurance number?

Can I open multiple account types with NuWealth?

Can I select which dates the amount will be deposited?

Can I use Auto Invest and Round Ups at the same time?

Can I use NuWealth if I live outside the UK?

Can I withdraw from my notice account before the notice period has ended?

Can NuWealth employees see my personal details, bank details or credit card details?

Do I get cashback on NuWealth’s Standard accounts?

Do I have to use Round Ups?

Do I need to have an adult NuWealth account before opening a JISA for my child?

Does NuWealth give financial or investment advice?

Does my notice account stay open after the notice period has ended?

How can I deposit money in my NuWealth cash account?

How do I adjust the amount that l Auto Invest with NuWealth?

How do I become an affiliate for NuWealth?

How do I cancel Auto Invest?

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Still have questions?

Contact support@nuwealthapp.com and our dedicated Customer Support team will be more than happy to help.